There are achievers and then there are over-achievers. (You may have noticed, I intentionally omitted under-achievers since that strikes a little too close to home for some of us.) Vicki Freed, the Senior Vice President of Sales and Trade Support & Services for Royal Caribbean International, certainly belongs to the over-achiever category.
She has set an incredible record of accomplishment. Should I attempt to catalog her rather daunting list of achievements here, it would only serve to make Vicki blush and, more importantly, take time away from hearing her valuable insights. I suggest instead you read her full bio here.
What is even more remarkable though is how she has managed to reach the pinnacle of the cruise industry while retaining such warm affection and high esteem among so many of her colleagues and travel industry constituents. I refrained from saying all because surely there must be someone out there for whom Vicki is not the flavor of the month but lacking an electron microscope and a research sabbatical, so far I have not been able to detect one.
What you will discover for yourself when you listen to the recorded interview below is that Vicki combines a keen intellect with an ebullient charm. This happy confluence of gifts has served her well in her career. She embodies the brand she represents: contemporary style and timeless grace. Cream rises inexorably to the top and Vicki is the executive equivalent of crème de la crème. Hey, I would be right there too if I hadn’t somehow become a little curdled along the way!
Before you listen to the interview, you might be amused (not that I was at the time) by this quick aside. In preparing for the interview I alerted my co-workers not to come calling, put my phone on Do Not Disturb, turned off my cell phone and securely shut my door, all to insure that the recorded call would be as clear as possible. Notwithstanding all my precautions, sixty seconds into the interview a window washer started spraying what sounded, to my ears at least, like a 3″ fire hose on to my exterior windows rattling the window panes and shattering my nerves. By some miracle, you will not be able to detect the clatter on the recording!
I seem to have been assigned a guardian angel who requires both morning and afternoon naps. Granted looking after me has to be particularly exhausting but why can’t I have someone shepherding me around with a little more energy or perhaps, more importantly, a less perverse sense of humor!
OK, let’s get to the good stuff! In our conversation, Vicki, among other things:
1) Offers some excellent advice to first-time cruisers
2) Gives us just a peek into the new Quantum class of ships on the near horizon
3) Nimbly explains how “Every Ship Can Be The Best Ship”
Click here or on Vicki’s picture to see probing questions magically transformed into perceptive answers right before your very eyes . . . or ears, I suppose, in this case.
Do you have a favorite travel industry executive that you would like to see subjected to the unquestionable prestige of appearing on Backroom Banter? Vicki has set a very high bar but if you do have someone in mind, send me their name and I will see if can’t appeal to their charitable spirit as I did with Vicki.